The Massachusetts Library System is pleased to announce that we have contracted with ALA to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar.  Please do not register directly with ALA. Members who register directly with ALA are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Description

This event requires attendee participation on mic and camera.

This is the second session in the Crash Course: Inclusive and Accessible Library Experiences for People with Disabilities series, which is available for registration as a bundle.

Learning Outcomes

In this session, the instructor will cover:

• Strategies for communication to support and connect with people with different types of disabilities.
• Strategies for inclusive and welcoming customer service and direct interaction with people with disabilities.
• Accessible marketing and communication strategies.

The session will include breakout discussions and reflections posing different scenarios and strategizing how to address each example.

Presenter

Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome and support disabled residents and their families and caregivers. Learn more at reneegrassi.com.

Accessibility Information

If you have questions or requests regarding accessibility, contact ce@ala.org or at 312-280-5100.