The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar. Please do not register directly with PCI. Members who register directly with PCI are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Because we are working with an outside vendor, it is important that you cancel your registration in the event that you are unable to attend the live webinar.  A recording of the webinar will be available on the PCI Webinars Niche Academy website about a week after the live webinar.  If you have any issues registering or signing into the PCI Webinars Niche Academy website, please let us know.  Please do not contact PCI Webinars or Niche Academy directly about their live webinars or webinar recordings.

Description

The hours of 3-5pm, Monday-Friday can be a busy time for libraries. This is where libraries may get an influx of young people, and an increase in behavior incidents. But this is also a time of great potential impact, where libraries can be a safe place and reach out to teens.

In this webinar you’ll hear from a former teen services librarian whose library typically had 100-150 teens most days after school. She will share her and her and colleagues’ experiences on how to manage these chaotic (and fun!) hours. 

Learning Outcomes

In this webinar you’ll learn:

• Teen developmental stages and how that can affect behavior
• Tips on setting policies and guidelines
• Setting and enforcing behavior expectations that make the library a place for everyone
• Suggestions on partners and programs after school
• Communication techniques to deescalate behaviors

Presenter

Carrie Rogers-Whitehead is the founder and CEO of Digital Respons-Ability, a mission-based company that educates tens of thousands of students, parents and teachers through in-person and online courses across the country.

She has written two books for librarians around adolescents: Teen Fandom and Geek Programming: a Practical Guide for Librarians and the ALA-award winning Serving Teens and Adults and the Autism Spectrum: a Guide for Libraries and continues to work with teens.