BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Springshare//LibCal//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-TIMEZONE:America/New_York
X-PUBLISHED-TTL:PT15M
BEGIN:VEVENT
DTSTART:20260325T180000Z
DTEND:20260325T190000Z
DTSTAMP:20260325T000000Z
SUMMARY:Library Signage: The Good\, The Bad\, and the Ugly (PCI Webinar)
DESCRIPTION:\n\nThe Massachusetts Library System is pleased to announce 
 that we have contracted with PCI Webinars to provide our members with 
 access to their live webinars.  These webinars are free to MLS members who 
 register through our calendar. Please do not register directly with PCI. 
 Members who register directly with PCI are responsible for paying their 
 registration fee. \n\nPlease help us keep MLS sponsored training free for 
 all members. If you are unable to attend the live webinar\, please cancel 
 your registration. A cancellation link can be found in your confirmation 
 email\, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to 
 cancel. \n\nBecause we are working with an outside vendor\, it is important 
 that you cancel your registration in the event that you are unable to 
 attend the live webinar.  A recording of the webinar will be available on 
 the PCI Webinars Niche Academy website about a week after the live webinar. 
  If you have any issues registering or signing into the PCI Webinars Niche 
 Academy website\, please let us know.  Please do not contact PCI Webinars 
 or Niche Academy directly about their live webinars or webinar 
 recordings.\n\n\n\n\n\n\n\n\n\n\nDescription\n\nCustomer service and 
 library signage go hand in hand. How do patrons see your library’s 
 signage and does it address appropriate customer needs? \n\nThe session 
 will look critically at many types of library signs and review the positive 
 and negative aspects of library signage. We will also address how to 
 conduct a signage audit and the importance of library branding. This 
 session also addresses customer service issues as they relate to signage. 
 Online resources will be provided and there will be opportunities for Q&A 
 and discussion.\n\n\n\n\n\nLearning Outcomes\n\nAs a result of this 
 program\, attendees will:\n\n\n	Understand the importance of effective 
 library signage.\n	Identify common reasons why library signage might be 
 misinterpreted or confusing.\n	Explore the key components of conducting a 
 library signage audit.\n	Develop skills to rethink and rejuvenate library 
 signs.\n\n\n\n\n\n\nPresenter\n\nDr. Curtis Rogers is a library consultant 
 who has worked in the library and information science field for over 35 
 years. He has worked at the Union (SC) Carnegie Library\, and the 
 Charleston County (SC) Public Library\, and retired as the Communications 
 Director of the South Carolina State Library. He has also taught courses at 
 the University of South Carolina School of Library and Information 
 Science.\n\n He received a Bachelor of Arts in Geography\, a Master of 
 Library and Information Science\, and a Doctor of Education in Curriculum 
 and Instruction from the University of South Carolina. \n\nHe is a 
 recipient of the 2015 F. William Summers Outstanding Alumni Award from the 
 USC School of Library and Information Science.\n\n\n\n \n\nREGISTER\n\n
LOCATION:Webinar
ORGANIZER;CN="Learning Services":MAILTO:learn@masslibsystem.org
CATEGORIES:Vendor Webinar - PCI
CONTACT;CN="Learning Services":MAILTO:learn@masslibsystem.org
STATUS:CONFIRMED
UID:LibCal-16281590
URL:https://calendar.masslibsystem.org/event/16281590
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT

END:VCALENDAR