Event box

HELP! I Have Too Much Empathy! How to Manage Staff When You Feel Too Much (PCI Webinar) Online

The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar. Please do not register directly with PCI. Members who register directly with PCI are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Because we are working with an outside vendor, it is important that you cancel your registration in the event that you are unable to attend the live webinar.  A recording of the webinar will be available on the PCI Webinars Niche Academy website about a week after the live webinar.  If you have any issues registering or signing into the PCI Webinars Niche Academy website, please let us know.  Please do not contact PCI Webinars or Niche Academy directly about their live webinars or webinar recordings.


Description

There are a lot of trainings on how to develop more empathy, but what do you do when you have too much empathy? Are you someone who can walk into a room and feel what everyone is feeling?

Do you have difficulty maintaining boundaries with staff because they feel comfortable sharing so much with you? Are difficult conversations difficult because you can feel the emotions from the other person?  This ability makes it difficult to manage and lead other people.

Learning Outcomes

In this session we'll learn what it means to be an empath, how that ability can make us strong and effective leaders, and some tools, tips, and tricks to setting boundaries, taking care of yourself, and being the best leader to help your staff succeed.

Presenter

Connie Sureck has been in libraries for the past 18 years in Virginia and Ohio and has served in various leadership and management roles for about 15 years. Connie has presented at multiple conferences and conventions for both OLC and NEO-RLS and has been involved in OLC action councils and program committees. She was part of the succession plan for chairing the convention serving as Program Committee Chair in 2016 and then Convention Chair in 2017. 

She's been with Medina County District Library since 2009, taking a short break for a couple of years to manage a branch at Stark County District Library, and then came back and is currently the branch manager at the Brunswick Library.

 

REGISTER

Date:
Wednesday, April 22, 2026
Time:
2:00pm - 3:00pm
Time Zone:
Eastern Time - US & Canada (change)
Format:
Webinar
Online:
This is an online event. Event URL will be sent via registration email.
Categories:
  Vendor Webinar - PCI  

Registration is required. There are 90 seats available. Waiting list may be available if full.

Event Organizer

Profile photo of Learning Services
Learning Services

Upcoming Events