The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar. Please do not register directly with PCI. Members who register directly with PCI are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Because we are working with an outside vendor, it is important that you cancel your registration in the event that you are unable to attend the live webinar.  A recording of the webinar will be available on the PCI Webinars Niche Academy website about a week after the live webinar.  If you have any issues registering or signing into the PCI Webinars Niche Academy website, please let us know.  Please do not contact PCI Webinars or Niche Academy directly about their live webinars or webinar recordings.

Description

Do you have more than one boss at your library? Do you have lots of responsibility, but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If so, this webinar can help you communicate better and manage up, and down.

Learning Outcomes

In this program, participants will learn about:

• Communication techniques for communicating with upper management and employees
• Prioritizing tasks and setting goals
• Performance evaluation strategies: How to better give and receive feedback 
• Time management concerns: How to organize and prioritize your time to meet multiple (and sometimes competing) goals

Presenter

Carrie Rogers-Whitehead is the founder and CEO of Digital Respons-Ability, a mission-based company that educates tens of thousands of students, parents and teachers through in-person and online courses across the country.

She has written two books for librarians around adolescents: Teen Fandom and Geek Programming: a Practical Guide for Librarians and the ALA-award winning Serving Teens and Adults and the Autism Spectrum: a Guide for Libraries and continues to work with teens.

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