The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar. Please do not register directly with PCI. Members who register directly with PCI are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Because we are working with an outside vendor, it is important that you cancel your registration in the event that you are unable to attend the live webinar.  A recording of the webinar will be available on the PCI Webinars Niche Academy website about a week after the live webinar.  If you have any issues registering or signing into the PCI Webinars Niche Academy website, please let us know.  Please do not contact PCI Webinars or Niche Academy directly about their live webinars or webinar recordings.

Description

Emotional intelligence (EI) is being able to perceive, interpret, and respond to your emotions and those of others. It is crucial for working collaboratively and effectively and having difficult conversations.

People with more emotional intelligence tend to be more resilient, better decision makers, more effective leaders, better communicators, have more self-awareness and self-control, and more success in life overall.

The good news is that EI can be learned and developed. Discover how to harness the power of emotions for more effective interactions!

Learning Outcomes

• define emotional intelligence and describe its 4 domains
• explain the benefits of emotional intelligence in the workplace
• describe 4 ways you can improve your EI

Presenter

Laura spent more than 20 years in nursing before focusing on coaching and speaking to help professionals live vibrantly with joy and purpose. She believes that mindset and self-care of body, mind, and spirit, are cornerstones for well-being and that we all have the capacity to make positive lifestyle changes. Her work highlights simple action steps and why they work.

Laura has a BSN (University of Michigan), master’s in adult education (Penn State), trainings from HeartMath and the Mass General Benson-Henry Institute for Mind Body Medicine, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.

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