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The Intentional One-on-One Conversation (PCI Webinar) Online

The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar. Please do not register directly with PCI. Members who register directly with PCI are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Because we are working with an outside vendor, it is important that you cancel your registration in the event that you are unable to attend the live webinar.  A recording of the webinar will be available on the PCI Webinars Niche Academy website about a week after the live webinar.  If you have any issues registering or signing into the PCI Webinars Niche Academy website, please let us know.  Please do not contact PCI Webinars or Niche Academy directly about their live webinars or webinar recordings.


Description

What if one-on-one meetings stopped feeling like another thing you’re supposed to do and started feeling like authentic leadership? In this 60-minute session, Michelle Ornat shares practical insights to help supervisors hold one-on-one conversations with greater clarity, presence, and ease.

The session explores why one-on-ones so often miss the mark or don’t happen at all, and how small mindset shifts and light preparation can transform these meetings into meaningful leadership moments.

Relevant for supervisors at any stage, you will be introduced to three core purposes of intentional one-on-one conversations: connection, direction, and cultivation. Understanding these purposes helps supervisors build rapport through dialogue, provide clear direction, and support employee development.

Learning Outcomes

As a result of this program, attendees will learn how to:

  • Hold one-on-one meetings with clarity by identifying whether the primary purpose is connection, direction, or cultivation
  • Prepare their mindset based on what is most needed in each conversation
  • Use simple techniques to make one-on-ones more focused and effective

Who Will Benefit

  • All Staff
  • Supervisors and Managers
  • Those preparing for or stepping into leadership roles
  • Anyone seeking to improve communication, create impact, and contribute more effectively within their team and organization

Presenter

Michelle Ornat ~ Biography

Michelle Ornat is a transformational coach, speaker, and founder of Ornat Coaching & Consulting. She brings more than two decades of leadership, executive, and management experience in public libraries and city government to her work with mission-driven women and organizations.

She is a Certified Professional Coach, Energy Leadership Index™ (ELI) Master Practitioner, and Certified Executive Coach | COR.E Leadership Dynamics™ Specialist. Connect with Michelle at www.ornatcoaching.com or on LinkedIn at www.linkedin.com/in/michelle-ornat.

REGISTER

Date:
Wednesday, June 24, 2026
Time:
2:00pm - 3:00pm
Time Zone:
Eastern Time - US & Canada (change)
Format:
Webinar
Online:
This is an online event.
Event URL:
https://calendar.masslibsystem.org/calendar/events?cid=6935&t=d&d=0000-00-00&cal=6935&ct=74806&inc=0
Categories:
  Vendor Webinar - PCI  

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