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Soft Skills Can Be Hard: Interpersonal Skills in Your Library In-Person

Management, teambuilding, customer service, and outreach all rely on interpersonal skills. Understanding how those skills fit into library services is essential. While many of these traits are already a part of you, they can also be coached and supported in a positive, proactive work environment. If you are currently in a position of leadership in your library, hope to advance in the future, or develop coaching skills for your team - this class is for you!


By the end of this 90-minute class, you will:

  • Acknowledge common interpersonal skills that contribute to effective library workplace culture
  • Recognize the importance of soft skills in library services and your own work environment
  • Practice 1-2 mentorship techniques that you can use with colleagues and patrons
  • Take away the beginning of a framework for an action plan for skill growth for yourself and others

This workshop will be held in person at the MLS office in Northampton. The address is 241 King Street, Suite 250, Northampton, MA 01060.

Monday, November 21, 2022
10:00am - 11:30am
Time Zone:
Eastern Time - US & Canada (change)
In Person CE Class
   Leadership & Management  

Registration is required. There are 22 seats available. Waiting list may be available if full.

Event Organizer

Profile photo of Kristi Chadwick
Kristi Chadwick

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