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SUMMARY:Managing Employee Performance Using the SBI Method (ALA Webinar)
DESCRIPTION:The Massachusetts Library System is pleased to announce that we 
 have contracted with ALA to provide our members with access to their live 
 webinars.  These webinars are free to MLS members who register through our 
 calendar.  Please do not register directly with ALA. Members who register 
 directly with ALA are responsible for paying their registration fee. 
 \n\nPlease help us keep MLS sponsored training free for all members. If you 
 are unable to attend the live webinar\, please cancel your registration. A 
 cancellation link can be found in your confirmation email\, or you may 
 contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 
 \n\n\nDescription\n\nThe success of any project or plan relies on the work 
 of your staff. All too often\, library managers rely on employee assessment 
 that feels like nothing more than a pointless exercise in filling out forms 
 for both manager and employee. How can we manage library employee 
 performance without stress\, without unnecessary conflict\, without 
 busywork\, but with positive results?\n\nIn this webinar\, learn a simple 
 and widely tested approach to interacting with your employees that takes 
 some of the stress out of the process. Using the Situation-Behavior-Impact 
 (SBI) Model\, supervisors can speak with staff in a way that is direct\, 
 yet supportive\, while keeping the conversation on the topic at hand. SBI 
 can be used to address poor performance or acknowledge great work.\n\nThe 
 SBI Model is from Improve Talent Development With Our SBI Feedback Model by 
 the Center for Creative Leadership\, originally published in Feedback That 
 Works: How to Build and Deliver Your Message by Karen Kirkland and Sam 
 Manoogian (1st edition\, 2000).\n\n\n\nLearning Outcomes\n\nAfter 
 participating in this webinar\, you will:\n\n\n	Be able to clearly identify 
 and articulate common problems with employee performance\n	Understand the 
 SBI Feedback model for coaching and counseling employees\n	Gain strategies 
 for working with your HR Department to apply this model\n	Understand how 
 FMLA\, ADA\, and other Fair Employment principles fit into this 
 model\n\n\n\n\nPresenter\n\nDoug Crane began his career with the Palm Beach 
 County Library System as a children’s librarian in 1998. He was appointed 
 Library Director in 2014 and has spoken at national conferences on topics 
 such as office productivity and leadership. Doug is the author of the 
 articles “May I Ask You a Question? Lessons Learned from Interviewing 
 Public Library Leaders”\; “Efficient Librarianship – A New Path for 
 the Profession”\; and “Go For It! Advice From Library Directors\,” 
 all published in Public Libraries magazine. In 2021\, Doug was honored as 
 the Florida Librarian of the Year by the Florida Library Association\, 
 where he previously served as President. He shares his musings at 
 www.efficientlibrarian.com.\n\n\n\nAccessibility Information\n\nIf you have 
 questions or requests regarding accessibility\, contact ce@ala.org or at 
 312-280-5100.
LOCATION:Webinar
ORGANIZER;CN="Learning Services":MAILTO:learn@masslibsystem.org
CATEGORIES:Vendor Webinar - ALA
CONTACT;CN="Learning Services":MAILTO:learn@masslibsystem.org
STATUS:CONFIRMED
UID:LibCal-14729779
URL:https://calendar.masslibsystem.org/event/14729779
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