BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Springshare//LibCal//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-TIMEZONE:America/New_York
X-PUBLISHED-TTL:PT15M
BEGIN:VEVENT
DTSTART:20251119T190000Z
DTEND:20251119T200000Z
DTSTAMP:20251119T000000Z
SUMMARY:Rebooting Complex\, Intractable Library Services (ALA Webinar)
DESCRIPTION:The Massachusetts Library System is pleased to announce that we 
 have contracted with ALA to provide our members with access to their live 
 webinars.  These webinars are free to MLS members who register through our 
 calendar.  Please do not register directly with ALA. Members who register 
 directly with ALA are responsible for paying their registration fee. 
 \n\nPlease help us keep MLS sponsored training free for all members. If you 
 are unable to attend the live webinar\, please cancel your registration. A 
 cancellation link can be found in your confirmation email\, or you may 
 contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 
 \n\n\nDescription\n\nOrganizations are often plagued by problems that seem 
 unsolvable: stalled initiatives\, multi-unit services that never quite 
 align\, or programs that limp along despite repeated fixes. These 
 challenges are rarely in the hands of senior leadership\; more often\, they 
 land on the desks of middle managers or individual contributors who must 
 make progress without full control of the problem’s scope. Success in 
 these situations depends on collaboration\, negotiation\, and finding ways 
 to work across boundaries.\n\nUsing a case study of the revamp of a failing 
 cross-departmental program at a real-life library\, this session will 
 demonstrate a framework for approaching intractable problems while 
 equipping attendees with the tools necessary to face similar challenges in 
 their own institutions. Participants will conduct an inventory of necessary 
 units—both high-level and functional expertise—needed to address 
 persistent issues effectively. Attendees will be guided in reconstructing 
 analyses of previously insurmountable problems\, helping to distinguish 
 between meaningful\, achievable outcomes and those requiring compromise. 
 This critical reframing fosters a more realistic and optimistic approach to 
 problem-solving while grounding the process in real\, actionable steps. 
 Additionally\, we will create a framework for multi-unit solutions that 
 emphasize rewarding interpersonal strengths rather than focusing on 
 punishing weaknesses. By creating an environment that fosters a culture of 
 collaboration and support\, libraries can leverage diverse skill sets to 
 achieve larger goals.\n\nJoin us to gain practical insights\, share 
 experiences\, and develop strategies that empower your library community to 
 face challenges head-on—whether rethinking long-standing services\, 
 repairing fractured workflows\, or relaunching underperforming programs. 
 Together\, we can transform the way libraries approach their most 
 persistent problems.\n\nLearning Outcomes\n\nAt the end of the webinar\, 
 attendees will be able to:\n\n\n	Conduct an inventory of units necessary to 
 contribute to actionable solutions\, including both high level and 
 functional expertise\;\n	Reconstruct analysis of a previously considered 
 intractable problem to delineate between outcomes that may require 
 compromise\; and\n	Create a framework for multi-unit projects that 
 prioritizes rewarding interpersonal strengths instead of targeting and 
 punishing weaknesses.\n\n\n\n\nWho Should Attend\n\nMiddle managers in 
 libraries and educational institutions who face historically rooted 
 challenges related to equity and community 
 engagement.\n\n\n\nPresenters\n\nJohn Mack Freeman (he/him) is the 
 Assistant Dean for Interdisciplinary Initiatives (GT Library) and Director 
 of Clough Undergraduate Learning Commons at the Georgia Institute of 
 Technology in Atlanta\, GA. Mack has 14 years of public and academic 
 library experience with a focus on process improvement and personnel 
 development. Mack was the 2024 Georgia Library Association President and 
 2025 Vice President of the Georgia First Amendment Foundation. His research 
 include personnel development\, process improvement\, and the intersection 
 of policy\, advocacy\, and libraries.\n\nLiz Holdsworth (they/them) is the 
 Head of Academic Engagement at the Georgia Tech Library. They earned an 
 M.A. in Library and Information Science from the University of Iowa and a 
 B.A. in Political Science from the University of North Carolina\, 
 Asheville. They provide leadership for all aspects of instruction- related 
 policies\, procedures\, and practices that support student learning and 
 assesses programs in relation to student success. They engage as a 
 thought-leader with faculty and colleagues in developing and enhancing 
 strategies for an inclusive library culture.\n\n\n\nAccessibility 
 Information\n\nIf you have questions or requests regarding accessibility\, 
 contact ce@ala.org or at 312-280-5100.
LOCATION:Webinar
ORGANIZER;CN="Learning Services":MAILTO:learn@masslibsystem.org
CATEGORIES:Vendor Webinar - ALA
CONTACT;CN="Learning Services":MAILTO:learn@masslibsystem.org
STATUS:CONFIRMED
UID:LibCal-15454165
URL:https://calendar.masslibsystem.org/event/15454165
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT

END:VCALENDAR