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BEGIN:VEVENT
DTSTART:20260310T180000Z
DTEND:20260310T190000Z
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SUMMARY:Creating a Knowledge Management Initiative for Ongoing Team Success (ALA Webinar)
DESCRIPTION:The Massachusetts Library System is pleased to announce that we 
 have contracted with ALA to provide our members with access to their live 
 webinars.  These webinars are free to MLS members who register through our 
 calendar.  Please do not register directly with ALA. Members who register 
 directly with ALA are responsible for paying their registration fee. 
 \n\nPlease help us keep MLS sponsored training free for all members. If you 
 are unable to attend the live webinar\, please cancel your registration. A 
 cancellation link can be found in your confirmation email\, or you may 
 contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 
 \n\n\nDescription\n\n \n\nLibraries employ skilled practitioners who\, 
 throughout their work\, accrue experience and develop troubleshooting 
 techniques that exist outside of workflow procedure and training 
 documentation. These are the things that individual staff deeply know from 
 experience\, but that aren’t typically part of institutional 
 documentation or team best practices. Yet capturing and sharing these forms 
 of tacit knowledge can improve outcomes for onboarding\, continuing 
 education\, and succession planning. A successful knowledge management 
 process reduces departmental stress when long-tenured\, experienced staff 
 move on\, take an extended leave\, or retire.\n\nImplementing knowledge 
 management strategies requires team trust and a shift towards a sharing and 
 learning culture\, which can be new or scary to some colleagues. In 
 addition to walking through the design and implementation of a tacit 
 knowledge capture and sharing initiative—including examples highlighting 
 failure—we will discuss how you can create the conditions that shift your 
 team or organizational culture to one that is unthreatened (or less 
 threatened) by change and that celebrates the work and innovations of every 
 team member in every role. The time to begin thinking about knowledge 
 management is now\, and not wait to get that resignation letter from an 
 employee you were secretly hoping would never leave!\n\nLearning 
 Outcomes\n\nBy the end of the webinar\, attendees will: \n\n\n	Gain an 
 understanding of team tacit knowledge and how an intentional knowledge 
 management system can capture employee knowledge for stronger teams and 
 successful work\;\n	Be able to identify opportunities within their own 
 teams or organizations to begin exploring a knowledge management strategy\; 
 and\n	Learn strategies to capture and share team knowledge in a manner that 
 strengthens trust and celebrates team members.\n\n\n\n\nWho Should 
 Attend\n\nLeaders who directly manage or oversee workgroups of varying 
 sizes.\n\n\n\nPresenters\n\nAmy Koester has been an active public services 
 librarian for her entire career\, starting as a branch children’s 
 librarian and\, in her eleven years at Skokie Public Library\, progressing 
 to her current role as Director of Public Services. She oversees the 
 departments responsible for advisory\, hands-on learning\, information\, 
 public programming\, teen\, and youth services\, and she's energized by 
 supporting staff work to serve community needs. Learn more about Amy at 
 https://amyeileenk.wordpress.com/\n\nAdam Sonderberg has worked with books 
 his entire professional life\, from bookstores to libraries\, in numerous 
 capacities (frontline to management). He has been at Skokie Public Library 
 for over four years focused on Access Services – formerly the Materials 
 Handling Supervisor\, currently the Technical Services Supervisor – and a 
 light smattering of Collection Development. He is a huge fan of 
 interdepartmental collaboration. \n\nAccessibility Information\n\nIf you 
 have questions or requests regarding accessibility\, contact ce@ala.org or 
 at 312-280-5100.
LOCATION:Webinar
ORGANIZER;CN="Learning Services":MAILTO:learn@masslibsystem.org
CATEGORIES:Vendor Webinar - ALA
CONTACT;CN="Learning Services":MAILTO:learn@masslibsystem.org
STATUS:CONFIRMED
UID:LibCal-16340835
URL:https://calendar.masslibsystem.org/event/16340835
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