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SUMMARY:The Art of Employee Communication
DESCRIPTION:PLEASE NOTE: This program is adapted from the original Spring 
 2020 CE class The Art of Employee Communication\, which was cancelled due 
 to the COVID-19 pandemic. There are two parts to the new program: a series 
 of short pre-recorded webinars\, and an optional live virtual 
 discussion.\n\nDescription:\n\nThink about a time when you gave or received 
 feedback in the workplace. Did you feel it was a positive or negative 
 experience? How did it impact you afterwards? Communication can be a 
 significant challenge to navigate in a professional setting. Understanding 
 individual needs will help you develop communication strategies for 
 effective models of feedback and performance evaluation.\n\nTopics will 
 include: Maslow’s hierarchy of needs as it applies in a workplace 
 setting\, Multiple languages of employee appreciation\, How to focus on 
 behaviors and not personalities in staff interactions\, Components of an 
 inclusive employee performance program (tip: it’s not just annual 
 reviews!)\, and A continuum of communication impact on positive 
 organizational culture.\n\nStaff from all levels who are interested in 
 effective employee communication are welcome to 
 attend.\n\nOutcomes:\n\n\n	Analyze employee engagement through the lens of 
 Maslow’s hierarchy of needs\;\n	Identify different forms and modes of 
 employee communication and validation\;\n	Employ communication strategies 
 that contribute to a positive organizational culture.\n\n\nTo participate 
 in this program:\n\n1. View the webinar recordings on our course 
 guide:\n\n\n	The Feedback Factor\n	The Languages of 
 Communication\n	Performance Management\n	Feedback Methods and 
 Caveats\n\n\nThe guide also offers a toolkit with questions for discussion 
 and reflection\, references\, and supplemental resources.\n\n2. Register to 
 attend one of our virtual discussions:\n\n\n	This session:  Tuesday\, 
 September 29\, at 1pm\n	Or Wednesday\, September 23\, at 10am\n\n\nPlease 
 feel free to bring any experiences or questions you wish to discuss\, and 
 there will be time to converse in smaller peer groups.\n\n
LOCATION:Online\, Virtual Workshop
ORGANIZER;CN="Terry McQuown":MAILTO:terry@masslibsystem.org
CATEGORIES: Academic Libraries,  Leadership & Management,  School Libraries,  Special Libraries,  Urban Libraries
CONTACT;CN="Terry McQuown":MAILTO:terry@masslibsystem.org
STATUS:CONFIRMED
UID:LibCal-7105127
URL:https://calendar.masslibsystem.org/event/7105127
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