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Smarter Not Harder: Planning programs & services In-Person

The days of “do more with less” are behind you. In this interactive workshop, we will consider the ways we plan and evaluate our programs and services. Looking at our work through lenses of continuous improvement and project management, we will find ways to streamline planning and delivering programs and services with more efficiency and accessibility.

As a result of this workshop, participants will be able to:

  • List two (2) opportunities to streamline their program design process at their library.
  • Identify corrective action for common points of error in their library’s program design process.
  • Reflect on how inter-library collaboration can improve their design process.

How will I be participating?

During this in-person workshop, expect frequent, active participation for maximum impact! Collaborate with peers through the use of breakout groups and hands-on activities.


This workshop will be held IN PERSON at the MLS office in Northampton, located at 243 King Street, Suite 250 (Second Floor), Northampton, MA 01060.


Tuesday, November 7, 2023
1:00pm - 3:30pm
Time Zone:
Eastern Time - US & Canada (change)
In Person Workshop

Registration is required. There are 25 seats available. Waiting list may be available if full.

Event Organizer

Anna Popp

Upcoming Events