Front-line librarianship thrives on positive customer service, even when faced with upset patrons. While empathy is a key skill in these situations, it's not always easy to access in the heat of the...

The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars. These webinars are free to MLS members who...

You are invited to join us for the Blue Marble Library Idea Share. This virtual gathering will include a brief presentation featuring an innovative environmental or climate preparedness library...

Teaching within the confines of occasional “one shot” opportunities can be frustrating. How can we leverage collaboration and instructional design to use the time we do have to connect with students...

Let’s chat about advocacy. This interactive session will explore advocacy, featuring an introduction to the topic, open discussion, and sharing best practices, lessons learned, and valuable...

The Massachusetts Library System is pleased to announce that we have partnered with LibraryWorks to provide our members with access to their webinars. These webinars are free to Massachusetts library...

Join us for our Reader’s Advisory Round Table of Western MA Round the Table Genre Study. Our benchmark title is This Is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. Two opposing...

Wayfinding and Signage (W/S) are essential to a patron's library experience. In this workshop, you'll learn the differences between W/S, discover best practices, and gain practical tips to enhance...

The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars. These webinars are free to MLS members who...

Teens and their libraries face unique challenges post-pandemic. This workshop for library staff of all types addresses teens' evolving social and emotional needs. We'll explore developmental stages,...