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HR Series: Performance Management

HR Series: Performance Management Online

Providing effective performance management doesn’t just protect your organization from liability, or help you weed out problem employees - it actually helps your organization grow! Learn how a holistic approach to performance management can increase employee engagement, help employees on their path to development, and assist the organization in meeting its strategic goals. Participants gain skills to effectively communicate expectations and goals, measure employee performance, and deliver feedback through course activities and role-play. 

Learning Outcomes:

  • Understand the importance of a holistic approach to managing employee development and performance
  • Define the components of the performance management cycle
  • Learn how to establish SMART goals and maintain a cycle for providing continuous feedback
  • Demonstrate the ability to provide specific, job-related, behavior- based feedback through course activities and role-play
  • Understand the role of performance appraisals as a component of performance management and learn tips for getting them done right
  • Learn how effective performance management processes can assist in protecting the organization from legal liability
  • Understand how effective performance management processes can assist in protecting the organization from interference and retaliation claims under the Massachusetts Paid Family and Medical Leave law

Intended Audience: 

This workshop is intended for current managers and supervisors.

Please note, these workshops are intended to be informational only and are for staff currently in management or supervisory roles.  If you have specific HR questions, please talk with your organization or municipality’s human resources department.

Facilitator Bio: 

Sandi Mauro is a seasoned HR professional with over 25 years of experience. Sandi joined EANE in November, 2021, following a corporate career that included serving as Vice President of Human Resources for Cartamundi, North America, the world’s largest manufacturer of playing cards and board games and Director of HR for FuelCell Energy, an alternative energy company in Connecticut.

How will I be participating?

During this live virtual workshop, expect frequent, active participation for maximum impact!

Collaborate with peers through the use of breakout rooms and other digital tools. Microphones and cameras are essential for full participation. Please note, sessions will not be recorded.


This workshop will be held virtually via Zoom. 

A reminder email with the login link will be sent to all registrants 24 hours before the start of the program.

  • If you did not receive the reminder email, please check your spam folder as it may be filtered there.
  • If you do not find the email, please contact info@masslibsystem.org.
Monday, June 10, 2024
1:00pm - 4:30pm
Time Zone:
Eastern Time - US & Canada (change)
Virtual Workshop
This is an online event. Event URL will be sent via registration email.
   Leadership & Management  

Registration is required. There are no seats available but a waiting list is available.

NOTE: only one attendee per registration, please. 

Event Organizer

Profile photo of Oscar Lanza-Galindo
Oscar Lanza-Galindo

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