The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar. Please do not register directly with PCI. Members who register directly with PCI are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Because we are working with an outside vendor, it is important that you cancel your registration in the event that you are unable to attend the live webinar.  A recording of the webinar will be available on the PCI Webinars Niche Academy website about a week after the live webinar.  If you have any issues registering or signing into the PCI Webinars Niche Academy website, please let us know.  Please do not contact PCI Webinars or Niche Academy directly about their live webinars or webinar recordings.

Description

Communication is essential to running a productive and effective workplace. We all have different communication styles and may unwittingly create confusion or discord.

This program explores numerous ways we can improve how we communicate and decrease frustration while boosting cooperation.

Learning Outcomes

As a result of this program, attendees will:

• Identify 1 thing you can start and stop doing to improve your communication
• Name 3 things that influence how your message is interpreted
• Describe 2 communication factors that can boost your reputation and
  trustworthiness

Presenter

Laura Greco, RN, M.Ed. is a certified wellness coach and speaker who facilitates learning and changing habits. She helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy.

Self-care (body, mind, and spirit) is the basis for well-being and we all have the capacity to make positive lifestyle changes are 2 of her foundational beliefs. She is the author of Wellness Made Simple. For more information, please visit her website www.YouBloomWellness.com.

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