The Massachusetts Library System is pleased to announce that we have contracted with PCI Webinars to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar. Please do not register directly with PCI. Members who register directly with PCI are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Because we are working with an outside vendor, it is important that you cancel your registration in the event that you are unable to attend the live webinar.  A recording of the webinar will be available on the PCI Webinars Niche Academy website about a week after the live webinar.  If you have any issues registering or signing into the PCI Webinars Niche Academy website, please let us know.  Please do not contact PCI Webinars or Niche Academy directly about their live webinars or webinar recordings.

Description

From Sensory Storytimes to Disability Justice Book Clubs, libraries around the country push beyond the basics of ADA compliance to welcome disabled patrons at the library. But how do these libraries reach disabled library users and determine their information needs?

In 2023 on behalf of Publishers Weekly, author and public librarian Susan Metallo interviewed librarians about their challenges and successes in serving disabled patrons. In this webinar, Susan shares best practices and lessons-learned from these proactive programs. She also recommends a framework for developing library services that empower the disabled community to engage with the public library, crafted both from her research and from her lived experience as a disabled library-lover.

Attendees will learn:

• Who belongs to the broad and diverse disabled community, how to reach them, and what language and behavior will signal welcome and respect
• Different marketing strategies for disabled patrons and for non-disabled caregivers of disabled people (e.g., parents of disabled children, family members of patrons with Alzheimers)
• How to make your collection more accessible and relevant to disabled patrons
• Strategies for giving disabled patrons agency and input in decisions about services and policies that will affect them

Presenter

Susan Metallo is a neurodivergent author, librarian, and Publishers Weekly contributor. Her debut novel, Reasons to Hate Me—winner of the 2022 SCBWI Young Adult Work-in-Progress Award and the 2022 Seven Hills Literary Contest for Young Adult Literature—will be released Fall 2025 from Candlewick Press and features themes of honesty, agency, and disability justice against the backdrop of hilarious high school misadventures. Find her online at www.susanmetallo.com.

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