The Massachusetts Library System is pleased to announce that we have contracted with ALA to provide our members with access to their live webinars.  These webinars are free to MLS members who register through our calendar.  Please do not register directly with ALA. Members who register directly with ALA are responsible for paying their registration fee. 

Please help us keep MLS sponsored training free for all members. If you are unable to attend the live webinar, please cancel your registration. A cancellation link can be found in your confirmation email, or you may contact Sarah Donnelly at sdonnelly@masslibsystem.org to cancel. 

Description

Library space study methods abound, but when it comes to using our data to make changes, we often run into challenges due to budget or other restrictions. Despite the challenges posed by budget constraints, libraries can still make impactful changes to enhance user experiences.

In this webinar, Lauren Johnson and Nanci DeLa Cruz Aguayo share the solutions they found as a library team working with a small space and small budget after conducting a recent mixed-methods space study. They will explore practical strategies such as modifying existing furniture, implementing focused signage, and adding aesthetic elements to create a more inviting and approachable atmosphere. Participants will also learn how to create their own heat maps and implement a comprehensive, QR-based space survey using Qualtrics. 

This webinar will empower participants with actionable insights and creative solutions that address common challenges faced by libraries. Come prepared to share your strategies and stories of small but mighty library space changes or ask questions of those who have made changes at their own institutions and libraries!

Learning Outcomes

After participating in this event, learners will be able to:

• Begin developing impact-based creative solutions for library spaces
• Utilize space study experiences from other libraries
• Understand how to create heat maps and QR-based surveys in Qualtrics

Presenter

As a User Experience Librarian, Lauren Johnson designs and conducts holistic assessments of library resources and services so the library can make evidence-based changes to better serve Nevada State University's growing community. She holds a BA in English and Theatre from Presbyterian College and an MFA in Creative Writing and an MS in Information Science from the University of Tennessee, Knoxville.

Nanci DeLa Cruz Aguayo worked as a Library Specialist, where she maintained exemplary customer service at the service desk, supervised student workers, and managed technology and device lending in the library. Nanci is pursuing her Master of Library and Information Science (MLIS) at San José State University. She also holds a Bachelor of Science in Business Administration with a concentration in Management from the University of Nevada, Las Vegas.

Accessibility Information

If you have questions or requests regarding accessibility, contact ce@ala.org or at 312-280-5100.