The Massachusetts Library System is pleased to announce that we have partnered with ALA Publishing to provide opportunities to learn library management skills from leaders in the field. This series is free for Massachusetts library workers, sponsored by a grant from the Manton Foundation. While information is scaled to smaller public libraries, all Massachusetts library staff and volunteers, in any type of library, are welcome to register.
If you’re new to management, supervising employees can be one of the biggest challenges you face. How do you handle interpersonal relationships? How do you ensure you’re in compliance with labor laws? For small and rural librarians, these issues are compounded by the small size of our staffs, the nature of the communities we serve and the fact that we often rely heavily on volunteer labor.
In this free training event, John Moorman, a former library director, author and library management expert, will guide you on your journey toward the fundamentals of supervising staff. You’ll learn about how to interact with employees, volunteers and the community, and how to establish clear lines of responsibility for yourself and others.
After participating in this event, you will be able to:
• Understand Progressive Discipline and what needs to be covered in any personnel policy.
• The different roles of the Library Director and the Board.
• Understand what Customer Confidentiality is and how it is to be maintained in the library.
• How to develop a volunteer policy manual.
• How to develop checklists for day-to-day library tasks.