In this workshop supervisors and managers will develop their skills for engaging across culture when tension exists between themselves and their staff. Together we will explore in detail Intent vs. Impact, how implicit bias can affect their decision making in determining outcomes and unpack dynamics between employees when conflict exists. Participants will learn how best to approach tense situations through vignettes, role playing, video, and small and large group discussion.

Will this Workshop be Recorded? No.

Intended Audience: While this workshop is designed for managers and supervisors, staff from any level or position are welcome to attend.

About the Instructor: Caprice Hollins, Psy.D. is co-founder of Cultures Connecting. She received a B.A. in psychology from Seattle University and M.A. and Psy.D. degrees in Clinical Psychology with an emphasis in Multicultural and Community Psychology from California School of Professional Psychology―LA. She became licensed in Washington State in 2000 and has over 20 years of experience studying and working with ethnically diverse populations. Her experience includes opening and Directing the Department of Equity & Race Relations for Seattle Public Schools. Dr. Hollins spent 20 years at the Seattle School of Theology & Psychology where she was an Affiliate Professor in the Counseling Department. She is the co-author, with Ilsa Govan, of Diversity, Equity, and Inclusion: Strategies for Facilitating Conversations on Race.