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Moving Beyond Surveys: new methods to better understand your community Online
Libraries love surveys, but community survey-fatigue is real. To counter this we will explore other evaluation methods using inspiration from user experience (UX) and human-centered design theory. This workshop will help library staff from all library types prioritize community/user needs when designing services. You’ll walk away with simple strategies for gathering information about your user community as well as techniques you can implement without a lot of staff or time.
What you will get:
- Activities, discussion, and library use cases that will add new approaches to your evaluation and assessment toolkit.
What we are NOT doing:
- We will not be designing surveys
Learning outcomes:
- Attendees will be able to lead a small team in at least three qualitative research activities in the library.
- Attendees will develop a plan to implement at least one user experience approach at their library.
This workshop will be held on Zoom. A link will be emailed to registrants 24 hours before the start of the class. If you do not receive the link, please check your spam folder and/or reach out to Christi Farrar or Sarah Donnelly.
- Date:
- Tuesday, November 29, 2022
- Time:
- 10:00am - 11:30am
- Time Zone:
- Eastern Time - US & Canada (change)
- Format:
- Virtual Workshop
- Online:
- This is an online event. Event URL will be sent via registration email.
- Categories:
- Community User Services
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