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Soft Skills Can Be Hard: Interpersonal Skills in Your Library Online

Management, teambuilding, customer service, and outreach all rely on interpersonal skills. Understanding how those skills fit into library services is essential. While many of these traits are already a part of you, they can also be coached and supported in a positive, proactive work environment. If you are currently in a position of leadership in your library, hope to advance in the future, or develop coaching skills for your team - this class is for you!

Outcomes:

By the end of this 90-minute class, you will:

  • Acknowledge common interpersonal skills that contribute to effective library workplace culture
  • Recognize the importance of soft skills in library services and your own work environment
  • Practice 1-2 mentorship techniques that you can use with colleagues and patrons
  • Take away the beginning of a framework for an action plan for skill growth for yourself and others

This workshop will be held on Zoom. A link will be emailed to registrants 24 hours before the start of the class. If you do not receive the link, please check your spam folder and/or reach out to Kristi Chadwick or Sarah Donnelly.

Date:
Tuesday, November 8, 2022
Time:
10:00am - 11:30am
Time Zone:
Eastern Time - US & Canada (change)
Format:
Virtual Workshop
Online:
This is an online event. Event URL will be sent via registration email.
Categories:
   Leadership & Management  
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Event Organizer

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Terry McQuown

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