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Accidental Reference Librarian Online

Were you thrown into reference? Or have you been doing it for so long that you’ve lost interest? Accidental Reference Librarian is appropriate for new and experienced library staff working reference services in school, public, academic and special libraries.

In this interactive workshop, we will

  • review a practical approach to the basics of reference services
  • explore best practices in
    • evaluating reference sources
    • conducting reference interviews
    • assessing how to address patron information needs
    • building reference evaluation into your daily routine
  • try out a recommended search strategy in small groups

What you’ll leave with:

  • renewed appreciation of reference work
  • boost your confidence
  • continue demonstrating emotional intelligence towards patrons *job*aids to keep you on track

Learning outcomes: After the session, you will be able to:

  1. Identify the 5 steps of a professionally conducted reference interaction
  2. Apply a recommended framework to reference source evaluation
  3. Draft a search strategy in response to a reference inquiry

This workshop will be held online. Registrants will receive an email with the link one day before the workshop.

Instructor: Anna Popp, MLS Consultant

Related LibGuide: Reference sources and tools online by Anna Popp

Wednesday, December 14, 2022
1:00pm - 3:00pm
Time Zone:
Eastern Time - US & Canada (change)
Virtual CE Class
This is an online event. Event URL will be sent via registration email.
   Academic Libraries      School Libraries      Special Libraries      User Services      Youth Services  

Registration is required. There are 6 seats available. Waiting list may be available if full.

Event Organizer

Anna Popp

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