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The Art of Employee Communication

The Art of Employee Communication In-Person

PLEASE NOTE: This program is adapted from the original Spring 2020 CE class The Art of Employee Communication, which was cancelled due to the COVID-19 pandemic. There are two parts to the new program: a series of short pre-recorded webinars, and an optional live virtual discussion.


Think about a time when you gave or received feedback in the workplace. Did you feel it was a positive or negative experience? How did it impact you afterwards? Communication can be a significant challenge to navigate in a professional setting. Understanding individual needs will help you develop communication strategies for effective models of feedback and performance evaluation.

Topics will include: Maslow’s hierarchy of needs as it applies in a workplace setting, Multiple languages of employee appreciation, How to focus on behaviors and not personalities in staff interactions, Components of an inclusive employee performance program (tip: it’s not just annual reviews!), and A continuum of communication impact on positive organizational culture.

Staff from all levels who are interested in effective employee communication are welcome to attend.

  • Analyze employee engagement through the lens of Maslow’s hierarchy of needs;
  • Identify different forms and modes of employee communication and validation;
  • Employ communication strategies that contribute to a positive organizational culture.
To participate in this program:

1. View the webinar recordings on our course guide:

  • The Feedback Factor
  • The Languages of Communication
  • Performance Management
  • Feedback Methods and Caveats

The guide also offers a toolkit with questions for discussion and reflection, references, and supplemental resources.

2. Register to attend one of our virtual discussions:

Please feel free to bring any experiences or questions you wish to discuss, and there will be time to converse in smaller peer groups.

Related LibGuide: The Art of Employee Communication by Kristi Chadwick

Tuesday, September 29, 2020
1:00pm - 3:00pm
Time Zone:
Eastern Time - US & Canada (change)
Virtual Workshop
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Kristi Chadwick

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